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Developing A Company Training Policy

  • Foster a language training policy with commitment from the top and publicise this policy to staff.
  • Identify staff with the ability (however small) to speak a foreign language and publicise this information to all staff, especially switchboard. Update this information continuously.
  • Stress your need for staff with language skills in recruitment literature and make it a recruitment criterion.
  • Identify foreign nationals for certain posts.
  • Arrange for staff to participate in work exchange schemes with clients or base abroad.
  • Develop a training plan to enhance the language skills of key and support personnel, including the provision of refresher training to ensure that valuable skills are not lost.
  • Encourage staff to be aware of cultural differences and provide training programmes related to cultural awareness. Try our Culture Awareness test.
  • Consider establishing a F/L resource centre within the company.

The Languages for Business Centre
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